Privacy Policy

Last updated: January 2026

Introduction

K9Port ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our kennel management software and website.

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

  • Account information (name, email, phone number, business name)
  • Client data you enter into the system (client names, contact information, dog profiles)
  • Payment information (processed securely through third-party providers)
  • Communications with us (support requests, feedback)

Information Collected Automatically

When you use K9Port, we automatically collect certain information:

  • Usage data (features used, actions taken, timestamps)
  • Device information (browser type, operating system)
  • Log data (IP address, access times, pages viewed)

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve K9Port services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Train our AI systems (The Brain) to improve predictions
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions

Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With your consent

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of marketing communications

Cookies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings.

Children's Privacy

K9Port is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@k9port.com